![]() Today, we saw the different suggestions our Support Engineers provide to resolve this MongoDB error. In short, this error ‘MongoDB failed to load the list of databases’ can occur due to various reasons that include failed database user/password authentication, outdated Robo 3T version, and so on. So we need to set these privileges for the users. If the user that we are trying to connect doesn’t have proper privileges to list the databases.įor Robomongo to list out the databases/collections, we must connect to our database using a user that has ‘listDatabases’ privileges. So we need to re-check the database user/password.įor that, access Connection Settings > Authentication – Provide Database name, username, password.Īfter that, we re-test the connection. Nonetheless, if your group doesn’t have Studio 3T and your MongoDB server is still in. The major problem with Robo 3T is that it only supports MongoDB 4.2, which will make it obsolete over time because the latest MongoDB server is 5.x now. It means that the server IP connection might be successful but the database might have not connected. Actually, Robo 3T is the free version of Studio 3T, which is commercial and will be introduced soon. If there is any failure in the database user/password authentication then this error can occur. In some of the cases that we saw, this error was fixed by just upgrading the Robo 3T version.Ģ. We suggest upgrading the Robo 3T version. Here are the different ways to resolve the error.ġ. ![]() Now let’s see the different suggestions our Support Engineers provide to resolve this error message. How we resolve ‘MongoDB failed to load the list of databases’ Today, let us see how our Support Engineers resolve this MongoDB error message. Once the Connecting Settings window opens, select 'Direct Connection' as the 'Type'. Click on ‘Create’ underneath 'Manage Connections' to setup a new connection. Here at Bobcares, we have seen several such MongoDB errors as part of our Server Management Services for web hosts and online service providers. Set Up a New Connection on Robo 3T Launch Robo 3T and open the ‘Manage Connections’ window. This error can occur due to various reasons that include failed database user/password authentication, outdated Robo 3T version, and so on. Few of our customers received an error ‘MongoDB failed to load the list of databases’ while trying to connect to a remote database using Robomongo.
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